FAQ

Answers to the most common questions about Pjotr3DShop: shipping, products, compatibility and my custom 3D printing service. Tap a question to expand it.

Orders & Shipping

Do you offer free shipping?
Yes. Shipping is free on orders over €75 within the Netherlands, and over €150 within the EU and the United Kingdom. Below these amounts, and everywhere outside the EU and UK, the rate is calculated at checkout. See my shipping & delivery page for details.
Do you ship worldwide?
I ship tracked from the Netherlands to 62 countries: the EU and UK, most of the rest of Europe, the US, Canada, Australia, New Zealand, Japan and a few more. If your country isn't offered at checkout, mail me at info@pjotr3dshop.com.
How long does delivery take?
Netherlands: 1–2 business days. Europe: 3–7 business days. Rest of the world: 7–21 business days depending on the destination.
Are duties and import taxes included for US orders?
Yes. I pay the duties and import taxes on orders shipped to the United States, so there are no surprise charges at the door.
What is your return policy?
You can return an order within 14 days. If you're not happy with it, contact me within 14 days of delivery and I'll arrange a return or replacement. Personalised items made to your specification are excluded, unless they arrive faulty or not as described.

Products

What material are your products made from?
My flight sim and sim racing accessories are printed in PLA: durable, lightweight, and it holds its shape well under normal indoor conditions. Voron printer part kits are printed in ABS, because those parts have to handle the heat inside an enclosed printer. Hardware from E3D and Isik's Tech is the manufacturer's own product.
Are these official Honeycomb, WinWing or MOZA products?
No. I design and print these accessories myself. They are not affiliated with or endorsed by Honeycomb Aeronautical, WinWing or MOZA.
Are the products printed to order?
Yes. Everything I print is made fresh when you order. Slight surface variation between prints is normal, as each piece is made individually.
Can I choose a custom colour?
Many products come in several colours. If you'd like a colour that isn't listed, send me a message before ordering and I'll see what I can do.
Do you offer custom or personalised products?
Yes. Several products can be personalised, for example the WinWing dust cover with your callsign, or the Precom P2 pager holder with your unit name.

Custom 3D Printing Service

Do you offer a custom 3D printing service?
Yes. Send me your STL or STEP file through my custom 3D printing service and I'll quote your part: ideal for prototypes, replacement parts and one-off designs. I print in the Netherlands and ship tracked from here.

Compatibility

Will the Honeycomb under-desk mount fit my setup?
I make versions for the Honeycomb Alpha, Bravo, Alpha Light, Alpha XPC, Bravo Light and Sierra TPM module. Check the individual product page for exact compatibility details.
What tools do I need to install the Honeycomb under-desk mount?
Just a hex (Allen) key to swap the six screws on your Alpha or Bravo. No drilling: the mount uses your existing Honeycomb clamps and is fully reversible.
Which MOZA wheels are compatible with your steering wheel wall mount?
My MOZA steering wheel wall mount fits the KS, ES, FSR, CS, GS and RS models.

Contact

How can I contact you?
Mail me at info@pjotr3dshop.com. I usually reply within one business day.